Privacy Policy | Lamb Communities

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.

1. Information We Collect
Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.

User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

2. How We Use Your Information
We use your data to:

Deliver text messages and updates related to our services.
Improve our services and user experience.
Respond to your inquiries and provide customer support.
Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.

3. Message Content
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

4. Data Security
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

5. Opt-Out
You can opt out of our messages at any time by replying "STOP" to a message. Reply “HELP” for more information.

6. Contact Us
For questions or concerns about your data, please contact us at admin@lambco.net.

7. CTIA Compliance
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

8. Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

9. Additional Disclosures

Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.